Snippets are a small sections of text or graphic that can be inserted into an email. Snippets are great for messages that you tend to use more frequently such as welcome messages, thank you messages etc. 

To create a snippet, click on “Snippets” on the left navigation sidebar. Then click on “Create New Snippet” the top of the page. Give your snippet a title and write your message in the editor. You can also insert an image such a your logo by clicking on the “Insert Library Image” icon. Simply choose an image and adjust its size if you’d like. Please note that you only need to adjust either the width or the height of the image as the other element will auto adjust itself. Then click save. Make sure active is checked off so that you are able to use this snippet in your messages. Then click save. 

Users don’t have permission to edit system snippets. In order for you to use a snippet, you would need to select “Copy To New Snippet." 

When you compose an email, simply click on the “Insert snippet” icon. A dialog box with all your snippets will appear and you can select your desired snippet by double clicking on it or you can select the snippet and press insert. The snippet will appear in your message editor.